Jessica Gray, MD
Family Medicine
4.9 of 5 stars
308 Ratings, 98 ReviewsAges Seen
- 2-12 Years
- 13-17 Years
- 18+ Years
- 65+ Years
Languages
- English
Gender
FemaleAbout
About The Provider
Video
Locations
- UMC Family Medicine at Southwest Medical
- 4004 82nd Street, Suite G, Lubbock, TX 79423
- Get Directions
- phone: 806-792-1050
- fax: 806-795-1965
Expertise
Education
Texas Tech University Health Science Center
Residency, Family Medicine, 2018Texas Tech University Health Science Center
Medical School, 2015Board Certifications
Family Medicine
American Board of Family Medicine, 2018Insurance
- .
Reviews
4.9 of 5 stars
308 Ratings, 98 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/21/2024
Dr. Gray is a kind, caring & compassionate provider. She really listens to me and is knowledgeable of my history. She is the best!
- 5 out of 5 starsReviewed on 2/21/2024
I love Dr Gray, she really cares for her patients!
- 4 out of 5 starsReviewed on 12/12/2023
Always astounds me that a doctor learns more from reading the computer than actually examining a patient. IT was almost as an after thought that this provider even listened to my heart.
- 5 out of 5 starsReviewed on 11/30/2023
Everyone I encountered was friendly, polite, knowledgeable, I enjoy the opportunity to see and visit with everyone.
- 5 out of 5 starsReviewed on 11/28/2023
Amazing staff all around, I use to hate going to the doctor but this office makes it a much better experience all around.
- 5 out of 5 starsReviewed on 11/16/2023
Dr. Gray always listens and cares about my daughter. I know when we see her, we'll always get our needs taken care of.
- 5 out of 5 starsReviewed on 11/15/2023
It was a very positive experience with Dr. Gray. She was very well informed of what was going on with me. And gave me tips on how I could manage the issue. Thank you.
- 5 out of 5 starsReviewed on 11/15/2023
Looking forward to seeing them in the future
- 5 out of 5 starsReviewed on 11/9/2023
Great!
- 5 out of 5 starsReviewed on 11/7/2023
I felt very comfortable and secure with the care Jessica and Joni provided!
- 5 out of 5 starsReviewed on 11/4/2023
Always a pleasure coming to my appointments to see Dr. Gray and her staff!
- 5 out of 5 starsReviewed on 11/3/2023
I like Dr gray because she sits and listen to you. Not in hurry
- 5 out of 5 starsReviewed on 10/26/2023
Dr. Gray is a wonderful provider. She remembers my past and she knows exactly how to treat me. She listens to me. She is so good about everything. I can't ... I can't say enough good things about Dr. Gray. She really is a great physician. I feel so comfortable with her and I'm so glad that she's my doctor.
- 5 out of 5 starsReviewed on 10/26/2023
Great!
- 5 out of 5 starsReviewed on 10/24/2023
Dr Gray & her staff are so friendly & helpful. Great listener's. Dr. Gray is on top of my health & even asks me questions about my medications & health & concerns. We compare notes. I had a rheumatoid arthritis condition in left knee area that put me in Emergency room in July. I got her involved & she jump in & I'm having x-rays & a Dobbler done. So please with her help. Thank you Dr. Jessica Gray.
- 5 out of 5 starsReviewed on 10/24/2023
I like Dr. Gray and her staff. They are very professional and helpful all the time. I trust Dr. Gray and she's very knowledgeable.
- 5 out of 5 starsReviewed on 10/18/2023
Love going to Dr Grey and her team!!
- 5 out of 5 starsReviewed on 10/17/2023
My wait time from my appointment arrival, or my appointment time, until I saw the physician, was close to an hour. It'd be helpful if that could be decreased. Thank you.
- 5 out of 5 starsReviewed on 10/12/2023
GREAT
- 5 out of 5 starsReviewed on 10/5/2023
Good
- 5 out of 5 starsReviewed on 10/4/2023
I have enjoyed having Dr.Gray as my doctor. Also Joni her nurse is the most humble wonderful, professional nurse. I'm a little upset Dr.Gray doesn't give me something for weight loss. But I know that I have to work for my weight loss. Nothing ever comes easy!
- 5 out of 5 starsReviewed on 10/4/2023
My visit was conducted by caring and concerned professionals. Thanks to Dr. Gray, Joni, and Rachel for very excellent service.
- 5 out of 5 starsReviewed on 10/3/2023
Thanks to Rachel, Joni, and Dr. Gray for making this visit very pleasant and productive. Their care and concern for assisting my wife and me was exceptional. They are very fine ambassadors and representatives of UMC.
- 5 out of 5 starsReviewed on 10/2/2023
Everyone in the office is very friendly and professional. I really enjoyed Joni the nurse or medical assistant and I love Dr. Gray, she is so professional and awesome.
- 5 out of 5 starsReviewed on 9/29/2023
Dr.Jessica Gray might be young but she is full of knowledge. She is very passionate,very sweet Doctor.. I'm glad she's able to see me..
- 5 out of 5 starsReviewed on 9/27/2023
I am very pleased with Dr Gray and her staff as well as her location!
- 5 out of 5 starsReviewed on 9/20/2023
I appreciate Dr Gray for always knowing why I'm there if it's a follow up without me having to tell her. I appreciate her taking the time to listen to me. Her CNA is awesome as well.
- 5 out of 5 starsReviewed on 9/20/2023
Dr.Grey is the best !
- 5 out of 5 starsReviewed on 9/20/2023
Since this was my first time going to her. She answered my questions and made me feel relaxed.
- 5 out of 5 starsReviewed on 9/17/2023
Dr. Gray always listens to any concerns I have and how to treat them.
- 5 out of 5 starsReviewed on 9/15/2023
Every single person there is wonderful.
- 5 out of 5 starsReviewed on 9/8/2023
Dr. Gray is the first doctor I have ever had who has listened to my concerns and addressed them.I really appreciate her nurse Joni(?) for her kind care (even when she has to stick me with a needle). I don't feel like I'm just a number.
- 5 out of 5 starsReviewed on 9/1/2023
I always have the best experience whether I'm there for a routine visit or a sick visit.
- 5 out of 5 starsReviewed on 8/29/2023
Jessica Grat ... Jessica Gray and her staff were fantastic.
- 5 out of 5 starsReviewed on 8/15/2023
Dr. Gray is always a joy to work with! She not only makes me feel completely cared for but I always leave feeling like I understood everything we discussed!
- 5 out of 5 starsReviewed on 8/11/2023
Dr. Gray and all her staff are outstanding! Highly recommend!
- 5 out of 5 starsReviewed on 8/10/2023
I feel they care about our overall health and will strive to help us get there. Everyone there is personable and professional.
- 5 out of 5 starsReviewed on 8/7/2023
Excellent
- 5 out of 5 starsReviewed on 8/2/2023
The best
- 5 out of 5 starsReviewed on 8/1/2023
Very Kind and professional
- 5 out of 5 starsReviewed on 7/29/2023
Dr. Gray is a caring, compassionate & listening provider. One experience really stands out. I had surgery while she was on maternity leave. There were complications that made my file extremely large. On my first visit back with Dr. Gray, I would have assumed that she would ask how everything was. Instead, she started with that she had read my entire file & went into detail asking questions to make everything was going smoothly. That speaks to her dedication of her patients. She makes sure all of my questions are answered before leaving the room. She makes herself available through the patient portal. I am so glad to be one of her patients. Her medical assistant, Joanie, is welcoming & caring, as well. The front office is professional and accommodating.
- 5 out of 5 starsReviewed on 7/22/2023
Everyone listened to me and made me feel like my feelings are valid which I had not felt in an office before.
- 5 out of 5 starsReviewed on 7/19/2023
Everyone was very friendly and treated you as though you were their priority when talking to you.
- 5 out of 5 starsReviewed on 7/13/2023
Dr Gray is the best. I am hard headed at time. But I'm glad I finally listen to her. Best decision ever.
- 5 out of 5 starsReviewed on 7/11/2023
Fantastic group of people.
- 5 out of 5 starsReviewed on 7/10/2023
The staff at Dr. Gray office office. I have to say, is extremely wonderful. Once I entered super friendly. When I went to the back, the nurses made sure that I was comfortable, made me feel at home. Dr. Gray, I can say, she is incredible. She listens to me and I highly recommended her for anyone who has any questions about their medical health and then also leaving the staff was great and I just have to say, this is the best place to get health care.
- 5 out of 5 starsReviewed on 6/28/2023
Dr. Gray was very, very knowledgeable, very compassionate very understanding, listen to my concerns and I would highly recommend her. Thank you, goodbye.
- 5 out of 5 starsReviewed on 6/27/2023
I always have a wonderful experience when I go. Everybody's kind and treats me with dignity and they're kind, they smile with you, they'll laugh with you, they're courteous. They do everything they can possibly to make you comfortable so that you can have the time that you need to spend with the doctor and if something like yesterday, the computers went down, I had to wait and they checked on me two or three times to make sure that I was okay. I really appreciated that.
- 5 out of 5 starsReviewed on 6/26/2023
I had a very good experience. All of your staff and the doctors were great, very courteous and respectful. I felt very listened to, supported and heard. I'm very pleased with the service I received. Thank you so much. Goodbye.
- 5 out of 5 starsReviewed on 6/17/2023
I was there for a pre-operation exam and she combined this with my yearly annual check-up. I felt she was considerate of my time and resources. Dr Gray discussed my family cancer history. I qualified for the genetic testing. Everyone there has always been friendly and I don't feel like they are rushing me through.
- 5 out of 5 starsReviewed on 6/16/2023
Exceptional, courteous, and caring
- 5 out of 5 starsReviewed on 6/11/2023
Everyone was professional and treated me respectfully. This is important to me.
- 5 out of 5 starsReviewed on 6/6/2023
Dr. Gray and her staff and reception and nurses. Everybody was very helpful, and I highly recommend them. I'm glad I made this trip.
- 5 out of 5 starsReviewed on 5/31/2023
The front desk people are always so kind and helpful. They remember me from previous visits.Dr. Gray is so nice and always is very professional. She makes me feel very comfortable and I'm not a very good patient.
- 5 out of 5 starsReviewed on 5/31/2023
I'm always treated as if they care for my welfare.
- 5 out of 5 starsReviewed on 5/28/2023
Dr Gray and the staff are always so pleasant!
- 5 out of 5 starsReviewed on 5/28/2023
Dr. Gray and her staff are amazing. So friendly and caring. It had been a while since I had seen Dr. Gray and she took the time to look over my chart before coming in and throughly went through preventative medicine for me. Can't recommend her enough!
- 5 out of 5 starsReviewed on 5/27/2023
Dr. Gray and her staff are absolutely the best at what they do. They are so professional, caring and nice and truly listen to you.
- 5 out of 5 starsReviewed on 5/18/2023
Everyone was kind and friendly and professional.
- 5 out of 5 starsReviewed on 5/18/2023
Very pleased with the care I got
- 5 out of 5 starsReviewed on 5/17/2023
It was good all the way!
- 5 out of 5 starsReviewed on 5/16/2023
Dr Gray and her staff are kind considerate. They are always eager to assist in any way. Every one there make you feel important. Thank you for a great Dr and staff
- 5 out of 5 starsReviewed on 5/12/2023
Dr. Jessica Gray has been my primary care doctor since 2021. She has always been on track with my medical history and with health issues as they have occurred. Dr. Gray listens to me and involves me in decisions regarding medications, diet, exercise and sleeping. Dr. Gray's CMA Joni is terrific and she is careful to relay my issues to Dr. Gray. I am very satisfied with level of care I have been receiving.
- 5 out of 5 starsReviewed on 5/11/2023
On time, very nice, very good!
- 5 out of 5 starsReviewed on 5/11/2023
I love Dr Gray and her staff! Best of the best.
- 5 out of 5 starsReviewed on 5/7/2023
Dr. Gray and her staff are fabulous. They listen and communicate with you about any concerns you have.
- 5 out of 5 starsReviewed on 5/5/2023
Very proud to have Dr Jessica Grey as a PCP. Very professional her communication to have me understand we are stand for on my medical healthcare. Her Medical Crew are rock and make a good family environment, furthermore confident. Thanks to be part of them as a patient who loves to live every second on our mother Earth.
- 4 out of 5 starsReviewed on 5/3/2023
The exam was my yearly appointment. I felt that it was rushed.
- 5 out of 5 starsReviewed on 4/28/2023
Excellent
- 5 out of 5 starsReviewed on 4/27/2023
Dr. Gray and her staff are amazing.
- 5 out of 5 starsReviewed on 4/27/2023
Great staff & Dr.Jessica Gray is a good listener & she even caught 2 medications that my Diabetes doctor prescribed that I shouldn't really be taking together cause they do the same thing. Ruybelus & Trylicity. To control my A1C. Wow! I never would have caught it. She did question it. So when I got home I called Dr. Lum & asked about taking both medications. I was told to stop taking the Ruybelus. A great catch from Dr Gray.